Privacy Policy
Effective Date: February 10, 2025
Last Updated: October 22, 2025
1. Introduction
Welcome to BeCEXY ("Platform," "we," "us," or "our"). BeCEXY is committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Platform, including our Telegram Mini Apps, websites, and associated services.
By accessing or using BeCEXY, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you disagree with this Privacy Policy, please do not access or use the Platform.
This Privacy Policy is incorporated into and forms part of our Terms and Conditions.
2. Information We Collect
We collect information that you provide directly to us, information collected automatically through your use of the Platform, and information from third-party sources.
2.1 Information You Provide Directly
When you create an account, use our services, or interact with the Platform, you may provide us with the following information:
- Account Information: Username, Telegram user ID, profile information, and any other details you choose to provide during registration or profile setup;
- Task and Activity Data: Information about tasks you complete, rewards you earn, and your participation in community activities;
- Communication Data: Messages, feedback, inquiries, or other communications you send to us through our support channels or community platforms;
- Wallet Information: Digital wallet addresses you connect to the Platform for receiving tokens or rewards (we do not store private keys or seed phrases);
- Transaction Information: Records of token transactions, reward distributions, and other Platform-related activities.
2.2 Information Collected Automatically
When you access or use the Platform, we may automatically collect certain information, including:
- Device Information: Device type, operating system, browser type, unique device identifiers, IP address, and mobile network information;
- Usage Information: Pages or features accessed, time spent on the Platform, click patterns, task completion rates, and interaction with content;
- Telegram Data: Information provided by Telegram when you access our Mini Apps, including your Telegram user ID, username, language preference, and authentication tokens;
- Cookies and Tracking Technologies: We may use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities and preferences (see Section 8 for more details);
- Performance Data: Technical information about how the Platform performs on your device, including error reports and diagnostic data.
2.3 Information from Third-Party Sources
We may receive information about you from third-party platforms and services, including:
- Telegram: User profile information, authentication data, and interaction data when you use our Telegram Mini Apps;
- Blockchain Networks: Publicly available information from blockchain transactions related to token distributions and wallet addresses;
- Analytics Providers: Aggregated and anonymized usage statistics and demographic information;
- Community Platforms: Publicly available information from our official community channels.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Platform Operations and Services
- To provide, maintain, and improve the Platform's features and functionality;
- To create and manage your user account;
- To process and distribute tokens, rewards, and incentives;
- To verify task completion and prevent fraudulent activities;
- To enable community engagement and social features;
- To facilitate integration with Telegram Mini Apps and other third-party services.
3.2 Communication and Support
- To respond to your inquiries, feedback, and support requests;
- To send you important updates, notifications, and announcements about the Platform;
- To communicate with you about your account, transactions, or Platform-related matters;
- To provide customer support and technical assistance.
3.3 Security and Fraud Prevention
- To detect, prevent, and investigate fraud, abuse, security incidents, and prohibited activities;
- To enforce our Terms and Conditions and other policies;
- To protect the rights, property, and safety of BeCEXY, our users, and the community;
- To verify user identity and prevent multiple accounts or unauthorized access;
- To monitor and analyze Platform usage patterns to identify suspicious behavior.
3.4 Analytics and Improvements
- To analyze Platform usage, trends, and user preferences;
- To conduct research and development to improve our services;
- To optimize user experience and Platform performance;
- To measure the effectiveness of our features and community initiatives;
- To generate aggregated and anonymized statistics for internal and external reporting.
3.5 Legal Compliance and Protection
- To comply with applicable laws, regulations, and legal obligations;
- To respond to lawful requests from government authorities, law enforcement, or regulatory bodies;
- To enforce our legal rights and defend against legal claims;
- To comply with blockchain network requirements and cryptocurrency regulations.
4. How We Share Your Information
BeCEXY is a community-driven project, and we take your privacy seriously. We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Public Information
Certain information may be publicly visible as part of the Platform's community-driven nature:
- Blockchain Transactions: Token distributions, wallet addresses, and transaction records may be publicly visible on blockchain networks;
- Leaderboards and Rankings: Your username, task completion records, and earned rewards may be displayed in community leaderboards or public rankings;
- Community Participation: Your contributions, comments, or activities in public community channels may be visible to other users.
4.2 Service Providers and Partners
We may share your information with trusted third-party service providers who assist us in operating the Platform, including:
- Telegram: When you use our Telegram Mini Apps, certain information is shared with Telegram in accordance with their privacy policies;
- Blockchain Infrastructure: Wallet addresses and transaction data are processed through blockchain networks;
- Analytics Providers: Aggregated and anonymized data may be shared with analytics tools to improve Platform performance;
- Cloud Service Providers: Information may be stored on secure cloud infrastructure;
- Communication Tools: Support and communication platforms used to interact with users.
These third parties are contractually obligated to protect your information and use it only for the purposes we specify.
4.3 Community Resources and Monetization
As BeCEXY is powered by resources earned through monetization efforts:
- We may share aggregated and anonymized usage data with advertising partners or monetization platforms;
- Individual user data is never sold or shared for marketing purposes without your explicit consent.
4.4 Legal Requirements and Protection
We may disclose your information if required to do so by law or in response to:
- Valid legal processes, such as subpoenas, court orders, or government requests;
- Investigations of fraud, security incidents, or violations of our Terms and Conditions;
- Protection of the rights, property, or safety of BeCEXY, our users, or the public;
- Enforcement of our policies and legal agreements.
4.5 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.
4.6 With Your Consent
We may share your information for other purposes with your explicit consent or at your direction.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Information: Retained while your account is active and for a reasonable period afterward to comply with legal obligations or resolve disputes;
- Transaction Records: Token distribution and reward records may be retained indefinitely for audit, compliance, and blockchain verification purposes;
- Usage Data: Typically retained for 12-24 months unless required for security investigations or legal compliance;
- Communication Data: Retained for as long as necessary to provide support and resolve inquiries.
When information is no longer needed, we will securely delete or anonymize it. Note that certain information, such as blockchain transaction records, cannot be deleted due to the immutable nature of blockchain technology.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: Sensitive data is encrypted in transit using industry-standard protocols (e.g., TLS/SSL);
- Access Controls: Restricted access to personal information on a need-to-know basis;
- Secure Infrastructure: Use of secure cloud services and infrastructure with regular security audits;
- Monitoring and Detection: Continuous monitoring for suspicious activities, unauthorized access, and security threats;
- Incident Response: Established procedures for responding to security breaches and data incidents.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
7.1 Access and Portability
You have the right to:
- Access the personal information we hold about you;
- Request a copy of your information in a structured, commonly used format;
- Transfer your information to another service provider where technically feasible.
7.2 Correction and Updates
You have the right to:
- Correct inaccurate or incomplete personal information;
- Update your account details and profile information through the Platform settings.
7.3 Deletion and Erasure
You have the right to:
- Request deletion of your personal information, subject to legal and operational requirements;
- Close your account and remove associated data (note that blockchain records cannot be deleted).
7.4 Objection and Restriction
You have the right to:
- Object to certain processing activities, such as analytics or marketing communications;
- Request restriction of processing in certain circumstances.
7.5 Withdrawal of Consent
Where we rely on your consent to process your information, you have the right to:
- Withdraw your consent at any time;
- Opt out of non-essential communications or data collection.
7.6 How to Exercise Your Rights
To exercise any of these rights, please contact us through our support channels (see Section 13). We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Please note that certain rights may be limited or unavailable depending on the nature of the information, legal obligations, or the community-driven nature of the Platform.
8. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform.
8.1 Types of Cookies We Use
- Essential Cookies: Necessary for the Platform to function properly, including authentication and security features;
- Performance Cookies: Help us understand how users interact with the Platform and identify areas for improvement;
- Functional Cookies: Remember your preferences and settings for a personalized experience;
- Analytics Cookies: Collect aggregated data about Platform usage and performance.
8.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
- Block or delete cookies through your browser settings;
- Disable certain types of cookies while allowing others;
- Receive notifications when cookies are being set.
Please note that disabling essential cookies may affect the functionality of the Platform.
9. Third-Party Links and Services
The Platform may contain links to third-party websites, services, or applications that are not operated or controlled by BeCEXY. This Privacy Policy does not apply to those third-party services.
We encourage you to review the privacy policies of any third-party services you access through the Platform, including:
- Telegram and Telegram Mini Apps;
- Blockchain explorers and wallet providers;
- Community platforms and social media channels;
- Analytics and advertising services.
BeCEXY is not responsible for the privacy practices or content of third-party services.
10. Children's Privacy
BeCEXY is not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child without proper consent, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
BeCEXY operates as a global, community-driven platform. Your information may be transferred to, stored, or processed in countries other than your own, including jurisdictions that may have different data protection laws.
By using the Platform, you consent to the transfer of your information to the British Virgin Islands (BVI) and other countries where we or our service providers operate. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or Platform features. We will notify you of material changes by:
- Posting the updated Privacy Policy on the Platform with a new "Last Updated" date;
- Sending notifications through the Platform, Telegram, or email (if applicable);
- Providing reasonable advance notice before changes take effect.
Your continued use of the Platform after the updated Privacy Policy becomes effective constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
BeCEXY LLC
Mail enquiries: BeCEXY LLC, P.O. Box 3340 Road Town, Tortola VG1110 British Virgin Islands.
Telegram: https://t.me/BeCEXY_support
We will respond to your inquiry as promptly as possible and work to address your concerns in accordance with applicable laws.
14. Jurisdiction-Specific Rights
Depending on your location, you may have additional privacy rights under applicable laws:
14.1 European Economic Area (EEA) and United Kingdom (UK)
If you are located in the EEA or UK, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including:
- The right to access, rectify, erase, or restrict processing of your personal data;
- The right to data portability;
- The right to object to processing;
- The right to lodge a complaint with a supervisory authority.
Our legal basis for processing your information includes:
- Contractual Necessity: To perform our contract with you (Terms and Conditions);
- Legitimate Interests: To operate, improve, and secure the Platform;
- Consent: Where you have provided explicit consent;
- Legal Obligation: To comply with applicable laws and regulations.
14.2 California Residents (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, and share;
- The right to request deletion of your personal information;
- The right to opt out of the sale or sharing of your personal information;
- The right to non-discrimination for exercising your privacy rights.
Important Note: BeCEXY does not sell your personal information as defined under the CCPA.
14.3 Other Jurisdictions
If you are located in other jurisdictions with specific privacy laws, you may have additional rights. Please contact us to learn more about your rights and how to exercise them.
15. Data Processing Agreement
For users who require a formal Data Processing Agreement (DPA) for compliance purposes, please contact our support team. We are committed to working with users to ensure compliance with applicable data protection regulations.
16. Acknowledgment
By using BeCEXY, you acknowledge that you have read, understood, and agree to this Privacy Policy. You further acknowledge that:
- You understand how your information is collected, used, and shared;
- You consent to the processing of your information as described in this Privacy Policy;
- You are aware of your rights and how to exercise them;
- BeCEXY operates as a community-driven project with inherent limitations regarding data control.